Install Backup Exec 12

How to Install Backup Exec 12

Backup Exec is a software application available for retail purchase from Symantec. The software is an automated way for network administrators to back up files across a large network. Administrators simply add the directory or files that need to be backed up every day, and Backup Exec stores them to another hard drive or portable media. The software is installed on the main server of your corporate network. It pools the files located on network drives and stores them on a secure media device.

Difficulty:

 

Moderate

Instructions

1. • 1 Insert the Backup Exec CD to install the application (see Resources to purchase the Backup Exec package). Inserting the CD runs the automatic installer, so a window is opened that initiates the process.
     
     
   • 2
     Click the "Next" button on the wizard window.
   • 3
     Select "I Accept the Terms of the License Agreement" radio button and click "Next."
   • 4
     Check the box that is labeled "Local Install" and select "Install Backup Exec Software and Options" from the list that is activated.
   • 5
     Enter your Backup Exec CD serial number. The serial number is located on the CD packaging that you received with the software. Click the "Add" button to add it to the list of authorized Backup Exec agents. Then click the "Next" button.
   • 6
     Select the list of options in addition to the main Backup Exec agent you wish to install. The options listed are dependent on the serial number entered. The serial number tells the software installation program which options you purchased. For instance, Backup Exec has options for Microsoft Exchange, Sharepoint or SQL Server backups. If you have purchased these options, select them for advanced backup options for these applications. If you have not purchased them, you will not be able to install them with your key. However, they can be installed in the future. Click the "Next" button.
   • 7
     Enter the user name and password for the administrator account that will be used by Backup Exec. The user name and password are the administrator's name and password for the domain. Click the "Next" button.
   • 8
     Select "User Veritas Device Drivers" and click "Next." Using Veritas drivers makes restoring options easier when you need to restore lost files or folders. These drivers are also useful for the installation. Using other drivers makes you responsible for finding, downloading and installing separate software.
   • 9
     Click "Install" when the summary window appears. It may take a few minutes for Backup Exec to configure and install on the server.
   • 10
     Reboot the computer for the settings to take effect.

Backup exec remote agent installation

Problem

How to do a manual / silent install of the Backup Exec 11.x or above Remote Agent for Windows Servers (RAWS) if the push install does not succeed.

Solution

1. Locate all of the install files for the Remote Agent which are in the RAWS32/RAWSX64 folder. This folder can be found in the Backup Exec Media Server file location:

        In the install folder of the full version of Backup Exec 11.x, 12.x or 2010:
        \PROGRAM FILES\SYMANTEC\Backup Exec\Agents

2. Copy the RAWS32/RAWSX64 folder from one of the locations listed above to the remote server that needs the Remote Agent installed (Figure 1)

Figure 1
 

3. On the remote server, open the RAWS32/RAWS64 folder and run the Setupaa.cmd file. (Use the file setupaofo.cmd to enabled the Advance Open File Options).

Note- On Windows 2008, Vista or Windows 7, right click Setupaa.cmd and Run as Administrator.

4. The command prompt will appear blank between a few seconds and a couple minutes while the remote agent installs.(Figure 2)

Figure 2
 

5. Once completed, the command prompt cursor will appear awaiting further input.

6 . Open the Windows Services Applet by clicking Start | Programs | Administrative Tools | Services

7. Verify that the "Backup Exec Remote Agent for Windows Servers" service is listed and started (Figure 3) .

Figure 3
 

The machine is now able to be selected for backup in the selections list on the media server.

A reboot of the system is recommended as soon as possible after the install (As a workaround restarting the "Backup Exec Remote Agent Service" might also work). 

 

In Backup Exec Remote Agent Utility Enable the Remote Agent to publish information to the media servers in the list (See related Article). 

Note: With Backup Exec 2010 or higher a SSL trust will need accepted after a manual install of remote agent by re-enumerating the selection list of the exsisting backup job.